Website Synovix
Required Education:
- Bachelor’s degree plus 7-10 years of experience, or a Masters degree plus 5 years of experience.
Required Skills/Experience:
- TS/SCI required.
- Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results.
- Experience with creating and documenting information design concepts and solutions by various means, including wireframes, prototypes, and task flow diagrams.
- Must possess excellent written and oral communication skills and demonstrate experience and capability to make presentations to and interact with end-users.
- Must have prior experience conducting user interviews, and contextual inquiries.
- Experience with user tracking and metrics tooling such as Matomo.
- Experience with visualization of user metrics using Qlik and/or Tableau.
- Any usability/ UX related certification (e.g. CUA).
- Provide subject matter expertise to support agile development using methodologies based on iterative development, requirements and solutions.
- Translate/transform user research information into actionable user interface requirements and workflows.
- Produce high quality solutions through hybrid wireframe and visual designs, flow diagrams, storyboards, site maps and prototypes.
- Rapidly iterate on design prototypes and working applications that contribute to the design, development, and testing of AI/ML tools and delivery methods.
- Develop mock-up solutions that can be implemented quickly.
- Test and validate usability by monitoring and reporting metrics, determining potential, leveraging research and analytics to drive product updates and improved user experience.
- Use available tooling to quantify user activity and utilization of application capabilities. Produces visualizations of application usage data for analysis of user behavior.
- Apply the principles, methods, and techniques of user-based design with an in-depth knowledge of complex computer-based systems to support capabilities that include development of artificial intelligence solutions.
- Support technical activities of the end users identifying mission goals, desired metrics, data standards and user workflows.
- Work with end-users to build and analyze user stories to identify common users’, system, software and interface requirements for capability design and development.
- Identify end user processes, software, and other mission issues that could be improved using AI.
- Capture and formulate final articulation of user needs that will define the broader user experience by gathering and incorporating end-user feedback from user interviews, usability tests, surveys, data analysis, and similar methods.
- Design and prototype specific AI or ML solutions.
- Understand user needs, behaviors, and motivations.
- Work closely with Mission and Capability Delivery teams to help determine product goals.
- Collaborate with team members on user research, customer testing, and iterative feedback loops.
Synovix is an equal opportunity employer.
To apply for this job email your details to recruiting@synovix.com